Shipping policy

BallerGear – Shipping Policy

Thank you for shopping at BallerGear. We are committed to providing clear shipping information for your sports and fitness equipment orders.

1. Shipping Destinations

BallerGear primarily serves customers in the United States.

Available shipping destinations will be displayed during checkout.

2. Order Processing

Orders are processed after payment confirmation and are subject to product availability.

Processing times do not include shipping transit time.

3. Estimated Delivery Times

Standard U.S. Shipping: 7-9 days

Delivery estimates depend on the product, fulfillment location, destination, and shipping carrier.

Any available shipping estimates will be shown at checkout or communicated with your order information.

4. Shipping Costs

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

5. Order Tracking

When tracking is available, you will receive shipment information by email after your order has been dispatched.

Some orders may arrive in separate packages.

6. Delivery Delays

Delivery times are estimates rather than guarantees unless an express delivery commitment is specifically offered.

Weather, carrier disruptions, holidays, customs processing, and other circumstances may affect delivery.

If we cannot ship your order within the applicable promised or legally required timeframe, we will provide the required notice and cancellation or refund options.

7. Incorrect Shipping Information

Please verify your shipping address before placing an order.

If you notice an error, contact us promptly at ballergear2026@outlook.com. Address changes may not be possible after an order has shipped.

8. Missing, Damaged, or Incorrect Deliveries

If your order is missing, damaged, or incorrect, contact our support team with your order number and relevant details.

We will review the issue and help determine an appropriate resolution.

9. Customer Support

BallerGear
Email: ballergear2026@outlook.com