Privacy policy

BallerGear – Privacy Policy

Last updated: October 11, 2026

BallerGear respects your privacy. This Privacy Policy explains how personal information may be collected, used, disclosed, and protected when you visit our online store, place an order, or contact us.

1. Information We Collect

Depending on how you interact with our store, we may collect:

  • Name and contact information

  • Email address and telephone number

  • Billing and shipping addresses

  • Order history and purchase details

  • Payment transaction information processed by payment service providers

  • Customer support messages

  • Device, browser, IP address, and website usage information

2. How We Use Your Information

We use personal information as necessary to:

  • Process purchases and fulfill orders

  • Arrange shipping and provide delivery updates

  • Respond to customer service requests

  • Detect fraud and protect our store

  • Maintain and improve our website

  • Meet legal and accounting obligations

  • Send marketing communications where permitted

3. Shopify and Service Providers

Our online store is powered by Shopify.

We may share information with service providers involved in website hosting, payments, order fulfillment, shipping, analytics, and customer support.

These providers may process information according to their respective responsibilities and privacy terms.

4. Cookies and Similar Technologies

Our store may use cookies and similar technologies to support shopping cart functionality, remember preferences, measure website performance, and provide advertising or analytics features where enabled.

You may be able to manage certain privacy preferences through available store controls or your browser settings.

5. Marketing Communications

If you subscribe to promotional communications, we may send information about new products, special offers, and store updates.

You can unsubscribe from promotional emails using the unsubscribe link in those messages.

6. Data Retention and Security

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining records, and complying with legal obligations.

We use reasonable safeguards designed to protect personal information. However, no online system can guarantee absolute security.

7. Your Privacy Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information, and to opt out of certain uses or disclosures.

To submit a privacy request, contact ballergear2026@outlook.com.

We will review and respond to requests in accordance with applicable law.

8. Children's Privacy

Our store is intended for a general audience and is not directed to children under 13.

We do not knowingly seek to collect personal information directly from children under 13.

9. International Data Processing

Our service providers may process personal information in locations outside your state or country of residence, subject to applicable requirements.

10. Changes to This Policy

We may update this Privacy Policy when our business practices, technologies, or legal obligations change.

The current version will be published on our website.

11. Contact Information

BallerGear
Operated by: Baller Group LLC 
Email: ballergear2026@outlook.com.
Business mailing address: 

Important: This policy must be updated to reflect the store's actual Shopify settings, advertising tools, tracking technologies, and applicable state privacy requirements before publication.